Terms of Service

Scope of Services

Jarve provides custom web application development, MVP development, internal tools, and related software development services. The specific scope, deliverables, and timeline for each project are defined in a written project proposal or agreement provided before work begins.

Quotes and Payment

All projects receive a fixed-price quote before work begins. Payment terms are outlined in the project proposal and typically include:

• A deposit before development commences
• Milestone payments tied to project deliverables
• Final payment upon project completion and handover

Quotes are valid for 30 days from the date of issue unless otherwise stated. All prices are in Australian Dollars (AUD) and are inclusive of GST where applicable.

Intellectual Property

Upon full payment, you own the custom code and designs created specifically for your project. We retain the right to use general knowledge, techniques, and non-proprietary components developed during the project. Third-party libraries and open-source software used in your project remain subject to their respective licences.

Client Responsibilities

To ensure timely delivery, you agree to:

• Provide content, feedback, and approvals in a timely manner
• Designate a single point of contact for project decisions
• Communicate any changes to requirements as early as possible

Delays caused by late feedback or content may affect the project timeline.

Limitation of Liability

To the maximum extent permitted by law, Jarve's total liability for any claim arising from or related to our services is limited to the total amount paid by you for the relevant project. We are not liable for indirect, consequential, incidental, or special damages, including loss of revenue, data, or business opportunity.

Warranties

We warrant that all work will be performed with reasonable care and skill. We provide a 30-day warranty period after project handover during which we will fix any bugs or defects in the delivered work at no additional cost. This warranty does not cover issues caused by third-party services, client modifications, or changes to external APIs.

Termination

Either party may terminate a project by providing written notice. If you terminate a project, payment is due for all work completed up to the date of termination. We will provide all completed work and source code upon receipt of outstanding payments.

Governing Law

These terms are governed by and construed in accordance with the laws of South Australia and the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia.

Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may refer the matter to mediation before pursuing legal action.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with a revised date. Existing project agreements are governed by the terms in effect at the time of signing.

Contact

If you have questions about these terms, please get in touch.